.Insurance policy solutions are using artificial intelligence, however what tools specifically?Lisa Gobber, Nationwide's P&C supervisor of purchases, spoke with Digital Insurance regarding exactly how insurance coverage agents are actually socializing along with several artificial intelligence technologies. " They are actually dealing with which of their companies are investing in not only the innovation but the understanding management and also instruction support. They normally look to areas like the vendor that they make use of for their agency monitoring body or even their client connection management device," Gobber pointed out. "They're looking for one thing cohesive or even corresponding coming from an instruction pathway and also an acceptance perspective." Digital Insurance policy reached out through email to insurance policy agents as well as agencies to determine what AI resources they're making use of. The written responses have been actually lightly modified for clearness..